1. Introduction
Esencia Atelier respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, enroll in our floristry courses, or interact with our services.
2. Information We Collect
We may collect personal data including your name, email address, phone number, billing information, and course preferences. We also collect non-personal information such as browser type, IP address, referring URLs, and usage data through cookies and analytics tools.
3. How We Use Your Information
Your information is used to deliver and improve our floristry courses, process enrollments, send course updates and newsletters you requested, respond to support requests, and ensure the security of our platform. We never sell your personal information.
4. Cookies and Tracking
We use essential cookies for site functionality, preference storage, and cart management. We also employ analytics cookies to understand how visitors interact with our catalog. You may manage cookie preferences through your browser settings at any time.
5. Data Security & Retention
We implement robust technical and organizational safeguards to protect your data. Information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You may request access, correction, or deletion of personal information by contacting us at [email protected]. We will respond within 30 days and will never discriminate against you for exercising these rights.